Privacy Policy

Introduction

Welcome to our Privacy Policy. Your privacy is critically important to us. This Privacy Policy document contains types of information that is collected and recorded by our platform and how we use it.

Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

Personal Data: Full name, username, email address, workspace ID
Identity Documents: ID card (KTP, SIM, Passport), TIN/NPWP for company accounts
Financial Information: Bank account details, account holder name, SWIFT code
Account Information: Account type (individual or company), withdrawal method preferences
Technical Data: IP address, browser type, device information, access times

How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our service
To verify your identity and prevent fraud
To process withdrawal requests
To comply with legal and regulatory requirements
To notify you about changes to our service
To provide customer support
To monitor the usage of our service
To detect, prevent and address technical issues

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information:

SSL/TLS encryption for data transmission
Secure file storage with restricted access
Regular security audits and updates
Employee training on data protection
Access controls and authentication mechanisms
Regular backups of critical data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Legal Requirements: When required by law, court order, or government regulations
Service Providers: With trusted third-party service providers who assist us in operating our platform
Business Transfers: In connection with any merger, sale, or acquisition
Consent: With your explicit consent for any other purpose

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

You have certain rights regarding your personal data:

Access: Request copies of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Restriction: Request restriction of processing your data
Portability: Request transfer of your data to another organization
Objection: Object to our processing of your personal data

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@putramusicgroup.com